Privacy Policy

How we handle your information


This Privacy Policy (referred to as “Policy”) pertains to the trading platform, encompassing any associated mobile applications and websites used to access said platform, provided by WIBS International Ltd. (referred to as the “Company,” “we,” “us,” or “our”). This Policy outlines the methods by which the Company collects, uses, and discloses Personal Information obtained from Users of the Platform and any account services offered through the Platform, as well as the purposes for which we utilize and reveal such information. In the context of this Policy, “Personal Information” denotes information provided by a User that can directly or indirectly identify the User.


By completing the registration process and utilizing the Platform, you consent to the handling of your Personal Information as delineated in this Policy and in accordance with the Terms and Conditions governing the Platform (referred to as the “Service Agreement”, “Agreement”, or “Terms and Conditions”). Terms and phrases with capitalized letters within this Policy shall carry the same meaning as specified in the Service Agreement.


1. Definition of Personal Information


In this Privacy Policy, personal information refers to personal data as defined by Article 2, Paragraph 1 of the Personal Information Protection Law. This includes information about a living individual that falls into the following categories:


Information that can be used to identify a specific individual by name, date of birth, or other description, etc. (including information that can be easily matched with other data to identify a specific individual).

Items containing personal identification codes.

In this Privacy Policy, “personal information requiring special consideration” refers to personal data requiring special consideration as defined in Article 2, Paragraph 3 of the Act on the Protection of Personal Information. This includes personal information that may include descriptions of a person’s race, creed, social status, medical history, criminal record, information related to suffering harm due to a crime, or other data requiring special consideration to avoid unjust discrimination, prejudice, or other disadvantages to the individual.


2. Purpose of Use of Personal Information


We will appropriately use your personal information for the following purposes:


To fulfill contractual, legal, and regulatory obligations.

To prevent and trace criminal use of our services.

To provide maintenance and support services.

To respond to violations of our service terms and conditions.

To verify account identity at a financial institution.

To confirm transfers to financial institutions.

To contact you in case of emergencies.

To notify you of changes to our terms and conditions regarding our services.

To provide and improve our products and services.

To provide information about our products, services, and various campaigns through email and other communication channels.

For marketing, research, and analysis to enhance the quality of our products and services.

To deliver personalized advertisements.

To provide personal data to third parties.

For other purposes related to the above.


3. Changes in the Purpose of Use of Personal Information


We may change the purposes of using personal information to the extent reasonably relevant to the original purposes, and we will notify customers or make public announcements in case of such changes.


4. Restrictions on the Use of Personal Information


We will not process personal information beyond the scope necessary to achieve the stated purposes without the customer’s consent, except as permitted by the Personal Information Protection Law and other applicable laws and regulations. However, this does not apply in specific cases:


When required by law.

When necessary to protect a person’s life, body, or property, and obtaining consent is impractical.

When promoting public health or the sound growth of children and obtaining consent is impractical.

When cooperating with government or local authorities or entities entrusted by them to execute lawful affairs, and obtaining consent would hinder such execution.


5. Appropriate Acquisition of Personal Information


We will acquire personal information in an appropriate manner and will not obtain it through deception or other wrongful means.


6. Secure Management of Personal Data


We will implement necessary and appropriate security measures to ensure the safe management of personal data against risks such as loss, destruction, falsification, and leakage. When outsourcing personal data handling, we will provide necessary and appropriate supervision to ensure secure management.


Formulation of a basic policy: To ensure proper personal data handling, we have established a basic policy regarding compliance with relevant laws, regulations, guidelines, etc., and contact information for handling questions and complaints.

Establishment of discipline: We have established rules for handling personal data at each stage, including acquisition, use, storage, provision, deletion/disposal, etc.

Organizational safety control measures: We have appointed a person responsible for handling personal data and clarified employees’ roles and responsibilities in handling personal data.

Personnel safety control measures: We provide regular training to employees on handling personal data and include confidentiality provisions in employment regulations.

Physical safety control measures: We control access to areas where personal data is handled and restrict items employees can bring into these areas.

Technical safety control measures: We implement access controls and protect information systems from unauthorized access.


We have implemented reasonable precautions in accordance with relevant laws and regulations to safeguard the Personal Information we gather against loss, improper use, and unauthorized access, disclosure, modification, and deletion. It’s important to note that, despite our best efforts, no data security measures can provide an absolute guarantee of 100% security. Therefore, all Platform Users (including their Authorized Individuals) are required to adhere to the security provisions outlined in the Terms and additionally take the following measures to help ensure the security of their Personal Information and account access:


  • Select a robust set of user identification, password, and PIN credentials for accessing your account (“User Credentials”) that are known only to you and are not easily guessable. User Credentials must meet the specific requirements we specify when establishing them. It is imperative to keep your User Credentials confidential and secure, refraining from sharing them with any third parties.
  • Refrain from installing software or executing programs from sources of unknown origin.
  • Always log off and clear your browser cache entirely after completing each online session on the Platform.
  • Routinely update operating systems, antivirus, and firewall products by applying security patches or newer versions.
  • Regularly create backups of your critical data.
  • Abstain from accessing online services or conducting financial transactions on public computers or in internet cafeterias.
  • Install antivirus, anti-spyware, and firewall software on your personal computers and mobile devices.
  • Consider the utilization of encryption technology for safeguarding highly sensitive or confidential information.
  • Exercise caution when sharing personal, financial, or credit card information with lesser-known or questionable websites.
  • Disable file and printer sharing on your computers, particularly when connected to the internet.
  • Delete unnecessary or suspicious chain emails.
  • Avoid opening email attachments from unfamiliar sources.
  • Refrain from using untrusted computers or devices.

7. Understanding the External Environment


With regards to the handling and management of personal data that is stored or being shared with third-party companies in foreign countries, we remain exceedingly committed to preserving the confidentiality of this sensitive information. To that end, we undertake thorough evaluation of personal data protection systems in each country before proceeding with any data transfer, in order to guarantee the utmost protection of personal data, regardless of its origin or destination. We are unwavering in our dedication to providing assurances that personal data is secure, and shall never compromise on the safety and security of our users’ personal information. It is our unwavering commitment to maintaining the highest standards of security and privacy throughout the processing and transferring of personal data to foreign third-party companies and entities. Therefore, you can trust in our ability to deliver unrivaled levels of protection and confidentiality in the handling and transfer of personal data.


8. Provision of Personal Data to Third Parties


We will not provide personal data to third parties without obtaining the customer’s prior consent, except when permitted under the Personal Information Protection Law or other applicable laws and regulations. However, this provision does not apply in the following cases:


When outsourcing personal data handling within the scope necessary to achieve the purpose of use.

In cases of joint use.

When personal data is provided as a result of business succession due to merger or other reasons.

When providing personal data to comply with Japan Crypto Asset Trader’s Association’s regulations on anti-money laundering and counter-terrorist financing related to cryptographic asset exchange business.


9. Joint Use of Personal Data


As a conscientious corporate entity, we place significant emphasis on the safeguarding of customer privacy and the protection of data. In our pursuit of delivering the utmost level of service excellence, it may become requisite for us to engage in the sharing of certain personal information belonging to our clientele. The personal data subject to potential sharing encompasses details such as customers’ names, addresses, dates of birth, telephone numbers, occupations, transaction particulars, and deposit balances. This information plays a pivotal role in our ability to fulfill our customers’ requisites and furnish them with the requisite products and services.


It is imperative to elucidate that we shall only engage in the sharing of said information when necessitated by a legitimate purpose and strictly in compliance with our established privacy policy. We steadfastly affirm our unwavering commitment to preserving the sanctity and confidentiality of our customers’ data, diligently employing all requisite measures to maintain its security. It is incumbent upon customers to exercise due diligence and discretion in ensuring the appropriate handling and use of their personal data, and any misuse thereof shall not be attributed to our undertaking.


10. Provision of Personal Data to Foreign Third Parties


We may provide personal data of customers to WIBS International Ltd. group companies located in the United States of America. Such provision will be made for the purposes specified. Details regarding personal information protection systems in the United States of America can be found on the website of the Personal Information Protection Commission (PIPC).


11. Handling of Specified Personal Information


We will not collect or process Specified Personal Information beyond what is necessary to fulfill the intended purpose. We will not disclose Specified Personal Information to any third party unless permitted under the provisions of the Numbering Act.


12. Disclosure, etc. of Retained Personal Data


Upon receiving a customer’s request for disclosure, we will disclose retained personal data and records of data provision to third parties in accordance with the provisions of the Personal Information Protection Law. This will be done promptly after confirming that the request is made by the customer. A fee may be charged for such disclosure.


13. Correction, etc. of Retained Personal Data


Upon receiving a customer’s request to correct, add, or delete the content of retained personal data based on the provisions of the Personal Information Protection Law, we will conduct the necessary investigation promptly. After confirming the request, we will correct the retained personal data based on the results and notify the customer accordingly.


14. Suspension of Use of Retained Personal Data, etc.


We will not accept requests from customers to suspend the use or erase their retained personal data unless permitted by the Personal Information Protection Law.


15. Cessation of Provision of Retained Personal Data to Third Parties


We will cease the provision of a customer’s retained personal data to third parties upon request in accordance with the provisions of the Personal Information Protection Law or the Number Law if the customer has not given consent or if the acquisition is not permitted.


16. Handling of Personal Information Requiring Special Consideration


When acquiring personal information of a customer, we will obtain prior consent, except in cases permitted under the Personal Information Protection Law or other applicable laws and regulations.


Please note that the information provided here is for reference and general understanding. For precise and legally binding privacy terms and conditions, it is advisable to consult with legal counsel or a privacy expert.

We strive to make people happy

If you are someone who is keen on embarking on a gratifying journey and becoming a part of our esteemed team, we would like to extend an invitation to you. Our company is currently seeking individuals who are enthusiastic and energetic to join us in our mission to provide exceptional services to our customers. Whether you are interested in partnering with us as a distribution partner or wish to be hired as part of our team in a staff member role, we welcome individuals who are passionate about delivering quality work and service. By joining us, you will have the opportunity to work with a dynamic team of experts and play an integral part in the growth of our company. So if you possess the drive and skills we are seeking, do get in touch with us and let us know!

Let's Start Trading on Blockchain

Please be sure to read and confirm before the registration below.